Your privacy

Information we collect about you

 

We receive, collect and store any information you enter on our website or provide us in any other way, including your:

 

– Internet Protocol (IP) address used to connect your computer to the Internet

– e-mail address

– password

– what kind of computer, phone or tablet you use to connect to our site

– purchase history

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect information

 

When you buy from our website or get in touch we collect the personal information you give us such as your name, address and email address.

Why do we collect your personal information?

 

So we can:

 

– communicate with you and sell you products.

– give you customer assistance and technical support.

– send you promotional messages if you give us your permission

– to comply with any applicable laws and regulations.

 

How do we look after your information?

 

Playroom is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by Playroom adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by Playroom and its service providers.

 

 

How will we communicate with you?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect any monies owed, to poll your opinions through surveys or questionnaires, to send updates about Playroom, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, or by post.

 

How do we use cookies and other tracking tools?

 

We use Google Analytics to help us understand how visitors use our site. Google Analytics cookies will be stored on your computer to find out how you use our website, which country you're browsing from, which pages you visit for how long, and what kind of browser you're using on what kind of device. 

Your right to be forgotten

If you'd rather we didn't keep and use your data any more, that's fine. Please let us know at info@playroominteriors.com or send a letter to: Playroom Interiors Limited, 1 Talbot Terrace, Lewes, East Sussex, United Kingdom, BN7 2DS

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Finding out what information we have about you

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@playroominteriors.com or send a letter to: Playroom Interiors Limited, 1 Talbot Terrace, Lewes, East Sussex, United Kingdom, BN7 2DS

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